Senior Operations Manager
1 week ago
The Area Vice President of Toronto and Southern Ontario will provide strategic leadership and management for the operational area. This role is responsible for facilitating the implementation and maintenance of company initiatives, serving as a coach to area management, and acting as a liaison among the Canadian executive team, Canadian corporate shared services, and other supporting functions.
Key Responsibilities- Strategic Planning: Participate in the development of the Canadian company's strategic goals and direction, promoting Securitas Service Excellence throughout the area.
- Operational Management: Develop and manage area short- and long-term plans, oversee adherence to Securitas policies and procedures, and budgets to maximize revenue and efficiency.
- Customer Service: Ensure the delivery of Securitas services in the area, including effective customer service, security solutions, and addressing customer matters in a timely manner.
- Financial Management: Manage the budgeting and cost process to ensure proper integration of financial information for the area.
- Business Development: Participate in the development of hybrid security solutions, including technologies such as access control, video surveillance, intrusion, fire, monitoring, and design and installation.
- Human Resources: Provide leadership and management for the area, branches, staff, and management personnel, including managing employee performance, engagement, and creating a culture for employee respect, diversity, and inclusion.
- Compliance and Risk Management: Ensure overall compliance with all relevant legislation and laws, including applicable administration of various collective agreements.
- Education: University degree or college diploma in a related discipline or equivalent experience and education to the company's satisfaction.
- Experience: Ten years of progressive management experience and a minimum of 7+ years of direct management experience with full P&L responsibility and team leadership for multi-branch operations.
- Skills: Proven experience in a senior management role with increasing responsibility, excellent communication and interpersonal skills, problem-solving, decision-making, and critical thinking skills, business acumen, customer service excellence mentality, and superb presentation skills.
Securitas Canada Limited is a global leader in the security industry, providing security services since 1899. With over 7,500 employees in 24 offices across Canada and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of services, including leading technology solutions, remote guarding, on-site and mobile guarding, and investigations.
We value diversity and inclusion and encourage all qualified people to apply.
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