Administrative Support Associate
4 weeks ago
Job Summary
The Mon Sheong Foundation is seeking a highly organized and detail-oriented Reception and Clerical Assistant to join our team. This is a part-time, non-bargaining unit position located in downtown Toronto.
Key Responsibilities
- Manage phone calls, monitor visitors, and receive deliveries in a timely and efficient manner.
- Provide exceptional customer service to residents, families, staff, and visitors, responding to inquiries and resolving issues in a professional and courteous manner.
- Monitor the lobby for safety and security purposes, ensuring a secure environment for all individuals.
- Coordinate the delivery of incoming mail, invoices, and faxed documents to various departments, maintaining accurate records and ensuring timely distribution.
- Direct visiting families, visitors, and meeting participants to the appropriate locations, providing clear and concise directions.
- Prepare and post notices, memos, and flyers, maintaining a clean and organized workspace.
- Translate documents from English to Chinese or vice versa, as required, to support communication with diverse stakeholders.
- Perform various clerical duties, including filing, photocopying, and data entry, with a high level of accuracy and attention to detail.
- Monitor parking lots, issue parking permits to staff, visitors, and volunteers, and inform the Dietary Department of meal orders and distribute meals as required.
- Handle cheques and cash donations, maintaining accurate records and ensuring secure storage.
- Assist with fundraising efforts for the Foundation Office and monitor the donation box at the reception counter.
- Monitor the key box and borrowing of office equipment from the Administration office and educational materials from the Resource Centre.
- Participate in the facility-wide quality assurance program, contributing to continuous improvement and excellence.
Requirements
- Ontario Secondary School Diploma or equivalent.
- Working knowledge of computer software to facilitate general office duties.
- Typing skill with a minimum speed of 60 wpm.
- Proficiency in both English and Chinese is an asset.
- Experience working in an elderly/seniors/health care facility.
- Experience with reception and office procedures.
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