Restaurant Operations Lead

2 weeks ago


Winnipeg, Manitoba, Canada Little Caesars Pizza Full time
Job Description:

We are seeking a skilled Restaurant Operations Lead to join our team at Little Caesars Pizza. This role is responsible for ensuring the smooth operation of our restaurant, overseeing staff, and maintaining high-quality customer service.

Key Responsibilities:
  • Supervise and Coordinate Staff: Lead and coordinate activities of food preparation and service staff, promoting efficiency and productivity.
  • Staff Training: Train new hires in job duties, sanitation procedures, and safety protocols to ensure they are equipped to provide excellent service.
  • Inventory Management: Estimate and manage inventory of ingredients and supplies required for meal preparation, minimizing waste and optimizing stock levels.
  • Quality Control: Ensure that all food and services meet our quality control standards, adhering to health and safety regulations.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing solutions to their issues.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: At least 1 year to less than 2 years of experience in a similar role.
Working Conditions:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high pressure.
  • Physical Demands: Stand for extended periods, walk, and maintain attention to detail.
Personal Qualities:
  • Client Focus: Prioritize customer satisfaction and needs.
  • Interpersonal Skills: Develop strong relationships with colleagues and customers through efficient communication.
  • Team Player: Collaborate with team members to achieve common goals.
Salary and Benefits:

The estimated salary for this role is between $40,000 to $50,000 per annum, depending on location and experience. Additionally, we offer a range of benefits, including opportunities for career growth and development.

About Us:

Little Caesars Pizza is a dynamic and growing company committed to delivering high-quality food and exceptional customer service. We value our employees and strive to create a positive work environment that fosters growth and success.



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