Spa Ambassador
5 days ago
Job Summary
This role offers an exceptional opportunity to join Marriott International, a renowned hospitality company. As a Spa Ambassador, you will be responsible for delivering unparalleled guest experiences in our luxurious spa settings.
We are seeking highly motivated and detail-oriented individuals to provide top-notch customer service and ensure seamless operations in our spas. If you have a passion for delivering exceptional service and possess excellent communication skills, we encourage you to apply for this exciting opportunity.
About the Role
The successful candidate will be responsible for:
- Providing personalized attention to guests, ensuring their comfort and satisfaction throughout their stay
- Greeting guests warmly, escorting them to treatment rooms, and offering amenities such as water, juice, or heated neck pillows
- Answering questions about general property information and amenities, including the location and use of locker rooms, lounge areas, and hospitality stations
- Maintaining the cleanliness of workstations, treatment rooms, and surrounding areas, disposing of trash and dirty linens properly
- Securing supplies and equipment at the end of each shift and restocking towels, linens, supplies, and amenities as needed
- Reporting accidents, injuries, and unsafe work conditions to management and completing safety training and certifications
Requirements and Qualifications
To be considered for this role, you must possess:
- A high school diploma or equivalent education
- No prior experience is required, but previous customer service experience is beneficial
- An ability to work independently and as part of a team, with excellent communication and interpersonal skills
- An enthusiasm for providing exceptional customer service and a commitment to delivering memorable experiences
- A willingness to learn and adapt to new situations and challenges
Benefits and Compensation
We offer competitive compensation and benefits, including:
- A salary range of $45,000 - $60,000 per annum, depending on location and experience
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off
- Ongoing training and development opportunities to enhance your skills and career prospects
Why Join Us?
At Marriott International, we value diversity, equity, and inclusion, and strive to create a workplace that is welcoming and inclusive for all employees. We offer a dynamic and supportive work environment, with opportunities to grow and develop your career in a global hospitality industry leader.
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