Senior Retail Manager

4 weeks ago


Calgary, Alberta, Canada Michael Hill Full time

Michael Hill is a leading premium jewellery brand operating across Australia, New Zealand and Canada.

This exciting opportunity for an experienced retail professional to take on a leadership role in Calgary.

A competitive salary range of $55,000-$65,000 per year based on relevant experience is offered.

Job Description:

This role involves overseeing store operations, managing sales teams and ensuring exceptional customer service. As Assistant Store Manager, you will be responsible for driving sales growth, improving employee performance and maintaining a positive store environment.

You will also provide coaching and guidance to team members, develop their skills and support their career growth.

Key Responsibilities:
  • Deliver results-driven sales performance in a fast-paced retail environment
  • Oversee store operations, including inventory management, visual merchandising and stock control
  • Maintain high levels of customer satisfaction through excellent service and product knowledge
  • Cultivate strong relationships with customers, colleagues and stakeholders
Requirements:
  • Proven ability to drive sales growth and improve employee performance
  • Strong leadership and communication skills, with the ability to motivate and inspire teams
  • Excellent customer service skills, with a focus on delivering exceptional experiences
  • Demonstrated ability to work effectively in a team environment, with a collaborative approach
Benefits:
  • A competitive salary range of $55,000-$65,000 per year based on relevant experience
  • Tiered commission structure, where the more you sell, the more you earn
  • Dedicated training programs to build product knowledge and improve sales skills
  • Extended benefits package, including health, dental and employee assistance program
  • Exclusive team member pricing on Michael Hill products

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