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Customer Service Representative

1 week ago

Mississauga, Ontario, Canada Toronto Central Community Care Access Centre Full time

The ideal candidate for this role is a highly organized and detail-oriented individual with excellent communication skills. As a Customer Service Representative, you will be the first point of contact for clients, providing exceptional service and support to ensure their needs are met.

In this role, you will be responsible for answering phone calls, collecting payments, maintaining customer databases, and collaborating with other departments to resolve client inquiries. You will also work closely with customers to build strong working relationships and provide professional assistance with all their requests.

To succeed in this position, you must have a strong analytical mindset, with good data-driven skills and experience working with computers. You should also be comfortable working independently and as part of a team, with excellent time management skills and a focus on delivering high-quality results.