Field Service Engineer

1 week ago

Richmond, British Columbia, Canada Corvus Energy Full time
Job Summary

The Field Service Engineer is responsible for overseeing the installation and commissioning of large-scale complex Energy Storage Systems at customer sites. This role requires a high level of technical expertise, excellent problem-solving skills, and the ability to work independently and as part of a team.

Key Responsibilities
  • Install and commission Corvus Energy Storage Systems at customer sites, ensuring high-quality workmanship and adherence to safety protocols.
  • Supervise installation and commissioning activities at customer sites, providing support to on-site teams and coordinating with internal Corvus personnel.
  • Inspect the quality of installation and provide approval for the next phase of the installation process, working closely with the Service Manager and Project Manager.
  • Diagnose and repair hardware assembly problems, software configuration, network, and integration issues, as well as update ESS firmware.
  • Provide remote support to customers, guiding and assisting with troubleshooting, diagnosis, repair, and resolution of customer issues.
  • Collect and analyze customer ESS data, performing data analysis to support troubleshooting and creating reports.
  • Collect State of Health (SOH) test data, perform data analysis, and create reports.
  • Create Sales Orders and RMAs for shipping components to and from customers.
  • Develop and maintain internal and customer-facing documentation related to installation, operation, testing, rework, and diagnostics of Corvus ESS systems.
  • Provide technical training to customers on system installation, maintenance, troubleshooting, and operation.
  • Participate in the development of Service Engineering Training Programs for new product introductions.
Requirements
  • Degree or Diploma in Electrical/Electronic or Mechanical Engineering.
  • Minimum of 7 years of practical work experience in a Service Engineering environment, preferably in marine electronics.
  • Experience with a wide range of marine trades and construction project management.
  • Experience with the installation, testing, troubleshooting, and commissioning of complex industrial equipment.
  • Experience working with communication systems and networks, with a working knowledge of data transfer standards.
Preferred Qualifications
  • Experience in the marine industry and knowledge of ship systems (electrical & mechanical) is an asset.
  • Experience with lithium-ion battery technology and systems is an asset.
  • Interest in clean energy technologies is an asset.
About Corvus Energy

Corvus Energy provides purpose-engineered energy storage solutions for marine, oil & gas, and port applications. With the largest installed base of ESSs and over 90% of large commercial hybrid vessels utilizing a Corvus ESS, our customers benefit from lower maintenance costs, reduced fuel consumption, and emissions. A Corvus ESS assists with regulatory compliance and emission control area (ECA) limits, providing immediate benefits with a rapid return on investment.

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