Customer Experience Specialist
2 weeks ago
We are a dynamic team of wireless experts dedicated to connecting Canadians with the latest mobile devices and innovative rate plans. Our passionate advocates strive to provide unparalleled insights and customer service at every retail store location.
What Sets Us Apart- Comprehensive Group Benefits: Full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.
- Training and Development: We offer ongoing training and development opportunities to support your career path and help you reach your full potential.
- Exceptional In-Store Experience: We prioritize delivering an exceptional in-store experience for all customers.
You will proactively approach and engage potential customers to promote wireless products and services. Your expertise will be invaluable in offering advice on mobile phones, rate plans, accessories, and device protection plans that fit their personalized needs.
Responsibilities:- Proactively approach and engage potential customers to promote wireless products and services.
- Offer expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
- Collaborate with peers to increase and drive store traffic to boost sales.
- Process sales transactions, maintain accurate inventory records, and ensure the cleanliness and organization of the sales floor.
- Perform follow-up interactions with clients to ensure satisfaction post-sale.
We are committed to creating an inclusive and accessible hiring process. Requests for accommodation are welcome at any stage of the process and will be addressed confidentially.
Compensation and PerksAs a Wireless Sales Representative, you can expect a competitive salary of $55,000 - $65,000 per year, depending on location and experience. Additionally, you will receive a store discount and have access to comprehensive group benefits.
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