Customer Experience Representative

2 weeks ago


Niagara Falls, Ontario, Canada beBee Professionals Full time $35,000 - $50,000
About beBee Professionals

We are a leading company in the industry, committed to delivering exceptional customer experiences.

Compensation Package

The successful candidate can expect a competitive hourly wage of $18.50 - $22.00 per hour, plus commission for meeting sales targets.

Job Description

As a Customer Experience Representative, you will play a key role in assisting customers with their purchases, providing expert knowledge on products and promotions, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Greet and assist customers with their queries and concerns.
  • Maintain up-to-date knowledge of products and services to provide accurate information.
  • Process transactions and manage cash register operations efficiently.
  • Organize and replenish merchandise on the sales floor to ensure an excellent customer experience.
  • Collaborate with team members to achieve sales targets and drive business growth.
Requirements
  • A high school diploma or equivalent; retail experience is an asset.
  • Excellent communication and interpersonal skills to build strong relationships with customers.
  • Ability to work in a fast-paced environment with adaptability and flexibility.
  • Strong teamwork and problem-solving abilities to resolve customer issues effectively.
  • Flexibility to work evenings and weekends as required.
Benefits
  • Competitive hourly wage and commission structure.
  • Employee discounts on products and services.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A positive and supportive work environment that fosters collaboration and teamwork.
  • Flexible scheduling options to suit your needs.


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