Customer Service Supervisor
4 weeks ago
Job Title: Customer Service Supervisor
Job Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Honest Cleaning Ltd. The successful candidate will be responsible for coordinating activities with other work units or departments, examining and verifying the accuracy of work, and training staff in job duties, safety procedures, and company policies.
Key Responsibilities:
- Co-ordinate activities with other work units or departments
- Examine and verify the accuracy of work
- Identify workers' training needs
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requirements:
- 3-4 years of experience in a supervisory role
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Dependability, organized, and team player
Work Environment: Fast-paced environment, work under pressure
Language: English
Hours of Work: 30 hours per week
Duration: Permanent
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