Customer Service Supervisor

4 weeks ago


Fort McMurray, Canada Honest Cleaning Ltd Full time

Job Title: Customer Service Supervisor

Job Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Honest Cleaning Ltd. The successful candidate will be responsible for coordinating activities with other work units or departments, examining and verifying the accuracy of work, and training staff in job duties, safety procedures, and company policies.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments
  • Examine and verify the accuracy of work
  • Identify workers' training needs
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Requirements:

  • 3-4 years of experience in a supervisory role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Dependability, organized, and team player

Work Environment: Fast-paced environment, work under pressure

Language: English

Hours of Work: 30 hours per week

Duration: Permanent



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