Retail Store Supervisor with Excellent Customer Service Skills

2 weeks ago


Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time
Job Description

We are seeking a highly skilled Retail Store Supervisor to join our team at SYNERGY PHARMAPLUS LTD. in a fast-paced retail environment.

About the Role:

  • This is a permanent full-time position with a salary of approximately $45,000 - $60,000 per year, based on experience and qualifications.
  • The successful candidate will have 1-2 years of retail management experience, with a proven track record of supervising staff and managing inventory.
  • Responsibilities will include overseeing daily store operations, managing sales floors, and providing excellent customer service.

Key Responsibilities:

  • Sell merchandise and promote products to customers;
  • Manage cash handling and oversee payroll administration;
  • Supervise and co-ordinate activities of staff, including sales workers and office personnel;
  • Prepare reports on sales volumes, merchandising, and personnel matters;
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages;
  • Organize and maintain inventory, including ordering merchandise and authorizing returns;
  • Establish work schedules and manage staffing levels;
  • Conduct performance reviews and provide feedback to staff;

Requirements:

  • Diploma or equivalent experience in retail management or related field;
  • 1-2 years of experience in a retail supervisory role, with a focus on customer service and sales;
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team;
  • Ability to multitask and prioritize tasks effectively, with strong organizational and time management skills;
  • Familiarity with point-of-sale systems and other retail technology;
  • Availability to work flexible hours, including evenings and weekends;

Benefits:

  • A competitive salary and benefits package, including health care plan and paid vacation time;
  • Ongoing training and development opportunities to support career growth;
  • A dynamic and supportive work environment with a focus on teamwork and collaboration;


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