Shop Coordinator

1 month ago

Edmonton, Alberta, Canada Unified Valve Group Ltd. Full time

Shop Coordinator/Tester

Unified Valve Group Ltd. is seeking a skilled Shop Coordinator/Tester to join our Edmonton Service branch. As a key member of our team, you will be responsible for coordinating shop floor activities, including pricing and lead time.

Key Responsibilities:

  • Coordinate and maintain shop floor activities with the Shop Foreman to ensure efficient workflow and prioritization according to customer deadlines and requests.
  • Work directly with clients to ensure their service needs are met, explain available options, and maintain records of services provided.
  • Respond to and follow up on customer inquiries in a timely manner.
  • Schedule appointments for clients, answer phone calls, and track client service records.
  • Source parts, determine pricing, and provide lead-time to customers.
  • Maintain a clean and safe work environment.
  • Identify non-conformance to UVG products, services, documents, and processes.
  • Follow all procurement procedures, including accurate completion of purchase orders, timely receiving of goods in ERP, and weekly review of open purchase orders to avoid shipment delays.
  • Perform other tasks and responsibilities as needed.

Requirements:

  • PRV/PSV experience.
  • Strong technical knowledge.
  • Technical certificate an asset.
  • Unified Technical Valve Training (Training can be provided).
  • Strong computer skills and Microsoft Office skills required, experience with Great Plains and ValveTek an asset.
  • Ability to lift up to 50 lbs. on a regular basis and frequently stand, walk, sit, reach with hands and arms, and stoop.
  • Ability to read and write clearly.
  • Adherence to Unified Valve Group's Safety Policies and Procedure.

All resumes will be retained for the duration of the recruitment process only; all resumes will be destroyed immediately following candidate selection. Personal information is reviewed by senior managers only, kept in strict confidence, and used only for the purposes of scheduling interviews. By forwarding your resume and/or application for the position, you signify your acceptance of these terms.

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