Shop Coordinator

3 weeks ago

Edmonton, Alberta, Canada Unified Valve Group Ltd. Full time

Shop Coordinator/Tester

Unified Valve Group Ltd. is seeking a skilled Shop Coordinator/Tester to join our Edmonton Service branch. As a key member of our team, you will be responsible for coordinating shop floor activities, including pricing and lead time.

Key Responsibilities:

  • Coordinate and maintain shop floor activities with the Shop Foreman to ensure efficient workflow and prioritization according to customer deadlines and requests.
  • Work directly with clients to ensure their service needs are met, explain available options, and maintain records of services provided.
  • Respond to and follow up on customer inquiries in a timely manner.
  • Schedule appointments for clients, answer phone calls, and track client service records.
  • Source parts, determine pricing, and provide lead-time to customers.
  • Maintain a clean and safe work environment, adhering to Unified Valve Group's Safety Policies and Procedures.
  • Identify non-conformance to UVG products, services, documents, and processes.
  • Follow all procurement procedures, including accurate completion of purchase orders, timely receiving of goods in ERP, and weekly review of open purchase orders to avoid shipment delays.

Requirements:

  • Previous experience in PRV/PSV.
  • Strong technical knowledge and understanding of Unified Valve Group's products and services.
  • Technical certificate an asset, with Unified Technical Valve Training provided for successful candidates.
  • Strong computer skills and Microsoft Office proficiency, with experience in Great Plains and ValveTek an asset.
  • Ability to lift up to 50 lbs. regularly and perform physical tasks such as standing, walking, sitting, reaching, and stooping.
  • Clear written and verbal communication skills.
  • Adherence to Unified Valve Group's Safety Policies and Procedures.

Unified Valve Group Ltd. is an equal opportunities employer. All resumes will be retained for the duration of the recruitment process and destroyed immediately following candidate selection. Personal information will be reviewed by senior managers only and used solely for scheduling interviews. By forwarding your resume and/or application, you signify your acceptance of these terms.

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