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Shop Coordinator/Tester
2 months ago
Job Summary
Unified Valve Group Ltd. is seeking a highly organized and detail-oriented Shop Coordinator/Tester to join our team in Edmonton. As a key member of our shop floor team, you will be responsible for coordinating shop floor activities, including pricing and lead time, to ensure seamless customer service.
Key Responsibilities
- Coordinate and maintain shop floor activities with the Shop Foreman to ensure workflow is coordinated and prioritized according to customer deadlines and requests.
- Work directly with clients to ensure their service is being handled, explain available options, and maintain records of all services offered.
- Respond to and follow up on customer inquiries in a timely and professional manner.
- Schedule appointments for clients, answer phone calls, and track client service records.
- Source parts, determine pricing, and provide lead time to customers.
- Maintain a clean and safe work environment, adhering to all safety policies and procedures.
- Identify non-conformance to UVG products, services, documents, and processes.
- Follow all procurement procedures, including accurate and complete completion of purchase orders, timely receiving of goods in ERP, and weekly review of open purchase orders to avoid shipment delays.
- Perform other tasks and responsibilities as needed.
Requirements
- Previous experience in PRV/PSV.
- Strong technical knowledge and understanding of shop floor operations.
- Technical certificate an asset.
- Unified Technical Valve Training (training can be provided).
- Strong computer skills and Microsoft Office skills required, experience with Great Plains and ValveTek an asset.
- Ability to lift up to 50 lbs. on a regular basis and frequently stand, walk, sit, reach with hands and arms, and stoop.
- Clear reading and writing skills.
- Adherence to Unified Valve Group Ltd.'s Safety Policies and Procedures.
