Customer Experience Coordinator

3 weeks ago


Niagara Falls, Ontario, Canada Arterra Wines Canada, Inc. Full time

About the Role

At Arterra Wines Canada, we're passionate about creating unforgettable moments for our customers. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences through our direct-to-consumer and wine club channels.

Key Responsibilities

  • Manage customer inquiries and concerns in a timely and professional manner, ensuring high levels of satisfaction and loyalty.
  • Collaborate with cross-functional teams to plan and execute wine club and direct-to-consumer events that exceed customer expectations.
  • Assist with the preparation and shipping of e-commerce orders and wine club shipments, ensuring accuracy and timeliness.
  • Support the development and maintenance of marketing materials, wine club membership cards, and package inserts.

Requirements

  • Post-secondary education in a related field.
  • 1-2 years of experience in customer service or hospitality management.
  • Excellent written and verbal communication skills.

What We Offer

  • Training and development programs to enhance your skills and knowledge.
  • The opportunity to learn about the world of wine and contribute to its growth.

Compensation

The budgeted range for this role is $46,090 - $59,646, taking into account factors such as experience, education, and qualifications.



  • Niagara Falls, Ontario, Canada Arterra Wines Canada, Inc. Full time

    About the RoleAt Arterra Wines Canada, we're passionate about creating unforgettable moments for our customers. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.This exciting opportunity is for a Customer Experience Coordinator to join our East direct to consumer and wine club...


  • Niagara Falls, Ontario, Canada Arterra Wines Canada, Inc. Full time

    About the Role:Arterra Wines Canada, Inc. is seeking a highly skilled Customer Experience Coordinator to drive hospitality efforts and support customer service, administrative duties, and fulfilment operations for the East direct to consumer and wine club businesses.Key Responsibilities:Manage DTC email inboxes and communicate effectively and efficiently...


  • Niagara Falls, Ontario, Canada Michaels Full time

    Key ResponsibilitiesProvide exceptional customer service by helping customers shop our store and finding what they're looking for.Ensure all customers receive a fast and friendly checkout experience.Unload trucks and complete merchandise duties throughout the store, including maintaining store recovery standards.Additional ResponsibilitiesHelp customers...


  • Niagara Falls, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Niagara Falls, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...


  • Niagara Falls, Ontario, Canada Savers Value Village Full time

    About Us Savers / Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where second-hand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. Our business model has a positive impact on both the planet and local...


  • Niagara Falls, Ontario, Canada Gecko Hospitality Full time

    Guest Service ManagerAbout Us:We are a renowned family entertainment and resort destination committed to delivering exceptional guest experiences. Our facility offers a wide range of activities and amenities designed to cater to guests of all ages, ensuring that every visit is memorable.Role Overview:We are seeking a dedicated and experienced Guest Service...


  • Niagara Falls, Ontario, Canada Savers Value Village Full time

    About UsSavers / Value Village is a purpose-driven company that champions reuse and inspires a future where second-hand is second nature. With over 300 stores across the US, Canada, and Australia, we supply our stores with gently-used, one-of-a-kind items donated by the community to local non-profit organizations.Our mission is to redirect billions of pounds...


  • Niagara Falls, Ontario, Canada Savers Value Village Full time

    About UsSavers / Value Village is a leading thrift operator with a mission to champion reuse and inspire a sustainable future. We supply our stores with gently-used items from the community, supporting local nonprofit organizations while reducing waste.Our ImpactWe have expanded to 300+ stores across the United States, Canada, and Australia, creating a...


  • Niagara Falls, Ontario, Canada Arterra Wines Canada, Inc. Full time

    About Arterra Wines CanadaWe're a leading wine company in Canada, inspiring moments with our products. Our vision is to be at the center of people's lives, driving customer satisfaction and loyalty.As part of our team, you'll support customer service, administrative duties, and fulfillment operations for direct-to-consumer and wine club businesses.Job...


  • Niagara Falls, Ontario, Canada University of Niagara Falls Canada Full time

    Job DescriptionWe are seeking a highly motivated and organized individual to fill the role of Student Life Facilitator at the University of Niagara Falls Canada.About the PositionThis is a full-time position that reports to the Student Experience Manager. The successful candidate will be responsible for organizing and delivering Student Life programs,...


  • Niagara Falls, Ontario, Canada Dhabba on the Falls Full time

    Job DescriptionWe are seeking a detail-oriented and organized Food Service Counter Attendant to join our team at Dhabba on the Falls. This is a permanent, full-time position working 32-40 hours per week.Key Responsibilities:Bring clean dishes, flatware, and other items to serving areas and set tables.Carry and replace linen.Clean and sanitize items such as...

  • Office Coordinator

    4 weeks ago


    Niagara Falls, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    beBee Professionals is seeking a skilled Office Coordinator to join our team in Niagara Falls, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide exceptional...


  • Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full time

    At Canadian Niagara Hotels Inc, we are seeking an Administrative Coordinator to join our team. This role is responsible for arranging and coordinating seminars, conferences, and other events. The successful candidate will establish and implement policies and procedures, record and prepare minutes of meetings, and oversee the development of communication...


  • Niagara Falls, Ontario, Canada Loblaw Companies Limited Full time

    We are seeking a highly skilled Customer Service Leader to join our team at Loblaw Companies Limited. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and leading by example.Key Responsibilities:Manage customer complaints effectively and provide resolutions according to established...


  • Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Canadian Niagara Hotels Inc. As an Administrative Coordinator, you will be responsible for providing administrative support to our management team, ensuring the smooth operation of our hospitality industry.Key ResponsibilitiesCoordinate seminars,...


  • Niagara Falls, Ontario, Canada Flavoured crust pizza & wings inc Full time

    **Job Title:** Restaurant Operations Coordinator**About Us:** Flavoured Crust Pizza & Wings Inc. is a dynamic and fast-growing company that seeks a highly skilled Restaurant Operations Coordinator to join our team.**Key Responsibilities:**Monitor staff performance to ensure high-quality service and maintain a positive work environment.Plan and organize daily...

  • Sales Coordinator

    3 weeks ago


    Niagara Falls, Ontario, Canada TreowGroup Recruitment Full time

    Job Title: Sales CoordinatorJob Summary:We are seeking a highly motivated Sales Coordinator to join our team at TreowGroup Recruitment. The successful candidate will play a vital role in supporting the sales efforts by managing group inquiries, developing proposals, and ensuring exceptional customer experiences.Key Responsibilities:* Respond to inquiries,...


  • Niagara Falls, Ontario, Canada ALG AUTOMOTIVE LOUNGE GROUP INC. Full time

    Job SummaryWe are seeking an experienced Administrative Coordinator to join our team at ALG Automotive Lounge Group Inc. The successful candidate will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and other events. The ideal candidate will have excellent organizational and communication skills,...


  • Niagara Falls, Ontario, Canada Amity Migration and Naturalization Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Amity Migration and Naturalization Inc. The successful candidate will be responsible for coordinating the flow of information within the team, directing and controlling daily operations, and evaluating daily operations to ensure seamless...


  • Niagara Falls, Ontario, Canada Amity Migration and Naturalization Inc. Full time

    At Amity Migration and Naturalization Inc., we are seeking an experienced Administrative Coordinator to join our team. The successful candidate will be responsible for coordinating the flow of information within the team, directing and controlling daily operations, and evaluating daily operations. Additionally, the candidate will plan and organize daily...