Patient Experience Lead
1 month ago
The Government of Nova Scotia's Department of Health and Wellness is a dynamic sector that touches the lives of all Nova Scotians. We're committed to continually improving our health care system, working with partners like the Nova Scotia Health Authority and the IWK Health Centre. Our focus is on collaborative primary health care, improved supports for mental health and addictions, digital health, capital infrastructure, and more.
About Our OpportunityWe're seeking a Patient Experience Lead to join our System Integration Digital Health team, reporting to the Director Digital Strategy & Governance. This role is responsible for gaining a deep understanding of the patient experience within the Nova Scotia Health System and providing insights on impactful actions to strategically improve the digital delivery of care.
Primary Accountabilities- Enhance patient experiences and insights as they interact with the Health System, emphasizing how their digital journey has been supported and improved.
- Identify patient needs through data, insights, and engagement to guide our investments in digital solutions.
- Identify areas for continuous improvement in digital delivery.
- Support the development of policy and guidelines as it relates to patients.
- Act as a compassionate leader advocating on behalf of patients.
The ideal candidate will have a bachelor's degree plus 6 years of progressive experience in a related field. An acceptable equivalent combination of training or experience may be considered.
- Self-motivated with a positive and professional approach to management.
- A relationship builder, problem solver, and continuous learner.
- Deep understanding of process mapping, lean methodologies, and improvement.
- A servant leader who is passionate about driving change on behalf of the public.
- Highly organized, confident communicator, and advisor.
- Career development with access to career guidance, tools, resources, and ongoing training for every stage of your career.
- An engaging workplace where employees feel valued, respected, connected, and tuned in.
- Countless career paths.
- Department-specific flexible working schedules.
-
Patient Experience Lead
4 weeks ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout Our OpportunityThe Government of Nova Scotia is seeking a skilled professional to join our team as a Patient Experience Lead. This exciting opportunity is part of our Department of Health and Wellness, where we strive to improve the health care system for all Nova Scotians.As a valued member of our System Integration Digital Health team, you will...
-
Patient Experience and Insights Lead
1 week ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout UsThe Department of Health and Wellness invites applications for the position of Patient Experience Lead. As a valued member of the System Integration Digital Health team, this role is responsible for gaining a deep understanding of the patient experience within the Nova Scotia Health System and providing insights on impactful actions to strategically...
-
Patient Experience Lead
1 week ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout the OpportunityWe are seeking a highly motivated and experienced Patient Experience Lead to join our System Integration Digital Health team at the Government of Nova Scotia.This is an exciting opportunity for a strategic thinker who can drive meaningful change in patient experience within our health system. As a key member of our team, you will be...
-
Patient Services Representative
1 month ago
Halifax, Nova Scotia, Canada BonLook Full timeAbout Us:FYidoctors is a leading healthcare provider with a strong commitment to patient well-being. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350, serving thousands of patients across North America.Why You Should Consider This Role:Competitive wages with quarterly bonusesComprehensive benefits package, including...
-
In-Home Patient Support Specialist
1 week ago
Halifax, Nova Scotia, Canada Alio Health Services Full timeAbout the RoleWe are seeking an experienced In-Home Patient Support Specialist to join our team at Alio Health Services. This is a fantastic opportunity to make a meaningful difference in the lives of patients and their families.Job SummaryThe successful candidate will provide in-home support to patients in various cities in Nova Scotia, administering...
-
Patient Advocate
1 month ago
Halifax, Nova Scotia, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a compassionate Registered Practical Nurse (RPN) to join our healthcare team in Halifax, Canada. As a key member of our team, you will provide high-quality nursing care to patients in various settings.Key Responsibilities:Assess patients' needs and develop individualized care plans.Administer medications and treatments as prescribed by...
-
Patient Care Assistant
3 weeks ago
Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Patient Attendant to join our team at Nova Scotia Health. The successful candidate will be responsible for supporting patient care activities, including assisting with patient movement and transportation, cleaning equipment and work areas, and maintaining equipment and handling sterile...
-
Dental Hygienist
1 week ago
Halifax, Nova Scotia, Canada Dentalcorp Canada Full timeDentalcorp Canada is a leading dental practice in Halifax, offering a comprehensive range of services. With a 4.9-star rating on Google reviews, our team is dedicated to patient care and innovative technology.Halifax, renowned for its friendly community, affordable living, and beautiful ocean views, is a great place to call home. Our patients love us, and we...
-
Patient Services Coordinator
3 weeks ago
Halifax, Nova Scotia, Canada FYidoctors Full timeWhy You Should Consider This Opportunity:FYidoctors prioritizes patient well-being and values the trust placed in us. Our doctor-led approach has enabled us to grow rapidly, expanding from 30 locations to over 350 in 12 years. Our team of over 3,000 professionals serves thousands of patients daily, fostering a positive and supportive work environment.We are...
-
Patient Service Assistant
3 weeks ago
Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full timeAbout the RoleThe Patient Service Assistant works in the patient and retail food service setting, reporting to the Manager/Food Service Supervisor. Key responsibilities include preparing and serving meals and supplies to patients, residents, staff, families, and customers. The role also involves cleaning and sanitizing patient trays, related equipment, and...
-
Patient Care Specialist
2 months ago
Halifax, Nova Scotia, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a compassionate Registered Practical Nurse (RPN) to join our healthcare team in Halifax, Canada. In this role, you will provide quality nursing care to patients in various settings.Key Responsibilities:Assess patients' needs and develop individualized care plans.Administer medications and treatments as prescribed by physicians.Monitor...
-
Clinical Pharmacy Specialist
1 week ago
Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full timeNova Scotia Health is a leading provider of healthcare services in Nova Scotia, with a commitment to excellence in health, healing, and learning.About the RoleWe are seeking a highly skilled Pharmacist to join our team as a Clinical Pharmacy Specialist. The successful candidate will provide direct pharmaceutical care to inpatients and outpatients, working...
-
Dental Hygiene Specialist
1 week ago
Halifax, Nova Scotia, Canada dentalcorp Full timeAbout UsWe are a leading dental services provider, dedicated to delivering exceptional patient care in a supportive and collaborative environment. Our team is passionate about empowering individuals to achieve optimal oral health, and we invite you to be part of this journey.ResponsibilitiesDevelop and implement personalized treatment plans for patients,...
-
Dental Assistant
1 month ago
Halifax, Nova Scotia, Canada dentalcorp Full timeAbout Us:At Lozowski and Hadad Family Dentistry, we're proud to be a part of the vibrant community of Clayton Park, serving Halifax with exceptional dental care for over 15 years.Our practice offers a comprehensive range of services, from preventative hygiene and general dentistry to cosmetic treatments, teeth whitening, implants, wisdom teeth removal, and...
-
Utility Worker
4 weeks ago
Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full timeAbout the OpportunityThe Nutrition and Food Services team at Nova Scotia Health is seeking a skilled Utility Worker to join their team. As a key member of the patient and retail food service setting, the successful candidate will be responsible for preparing and serving meals and supplies to patients, residents, and staff. This role requires strong customer...
-
Care Team Assistant
1 month ago
Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full timeNova Scotia Health is a leading healthcare provider in Nova Scotia, with a mission to achieve excellence in health, healing, and learning. We're seeking a skilled Care Team Assistant to join our team, providing direct, hands-on care to patients based on their needs. As a member of our collaborative care team, you'll support patients' activities of daily...
-
Healthcare Professional
1 week ago
Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full timeWe are seeking a skilled Nurse Practitioner to join our team at the Nova Scotia Health Authority.About the RoleThe successful candidate will provide high-quality patient care in a dynamic and supportive environment. With a strong focus on health promotion, disease prevention, and management, you will work collaboratively with patients, families, and...
-
Lead Dental Hygienist
2 weeks ago
Halifax, Nova Scotia, Canada Dentalcorp Canada Full timeAbout the RoleAt Dentalcorp Canada, we're committed to delivering exceptional patient care. As a Registered Dental Hygienist, you'll play a vital role in our team's mission to provide top-notch oral health services.Key ResponsibilitiesConduct thorough assessments, implement, and evaluate preventative hygiene services for patientsDeliver clinical preventative...
-
Orthotics Specialist
1 week ago
Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full timeAbout the RoleWe are seeking a skilled Orthotics Specialist to join our team in providing high-quality patient care. Reporting to the Program Manager of Assistive Technology, you will work closely with an inter-professional health care team to deliver optimal care and assist patients in achieving their orthotic goals.In this role, you will provide technical...
-
Library Educator
1 week ago
Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full timeAbout the OpportunityWe are seeking a skilled Library Educator to join our team as a Patient Education Specialist. In this role, you will play a key part in supporting library teams and collaborating with peers to identify opportunities for growth and improvement.Step in and support library teams in the absence of the regularly assigned Librarian EducatorBe...