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Customer Service Representative

2 months ago

Amherst, Canada HMG Careers Full time

About HMG Careers

We are a dynamic and growing company that offers a unique opportunity for individuals to start their career in a virtual environment. Our team is dedicated to providing exceptional training and support to ensure our agents succeed in their roles.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service and sales support to our clients.

Key Responsibilities

  • Contact clients to schedule virtual meetings and present benefit programs to enroll new clients.
  • Cultivate relationships with clients to ensure long-term success.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

Requirements

  • Laptop or computer with camera is required.
  • Possession of, or willingness to obtain a life license.
  • Basic computer literacy is essential.
  • Must reside in North America.

What We Offer

  • Full-time virtual career with flexible hours.
  • Competitive compensation package, including commission and bonuses.
  • Opportunities for advancement and recognition.
  • Dynamic team environment with comprehensive training and ongoing support.

Qualifications

  • Outgoing, friendly, positive, and approachable personality.
  • Strong desire to help others and provide advice and services.
  • Effective communication skills and ability to connect with clients.
  • Sales or customer service experience is advantageous but not mandatory.