Customer Service Representative

7 days ago


Cambridge, Ontario, Canada Superior Propane Full time

Superior Propane is a leading provider of propane services in Canada. We are seeking a skilled Customer Service Representative to join our team.

About the Role

This role involves providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work collaboratively as part of a team.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely manner
  • Provide accurate and reliable information to customers regarding their accounts and delivery schedules
  • Build positive relationships with customers and colleagues
  • Escalate complex issues to management as needed
Requirements
  • Bilingual fluency in French and English (written and verbal)
  • Post-secondary degree or diploma, or equivalent experience
  • Minimum one year of customer service experience, preferably in a telephone contact environment
Benefits

We offer a competitive salary package, including:

  • A highly competitive salary, estimated to be around $65,000 per year
  • A comprehensive benefits program, including health, dental, and vision coverage
  • A flexible work schedule, including evenings and weekends

Our company values include Customer Focus, Performance, Safety, and Winning with People. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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