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Technical Support Specialist with IT Expertise

2 months ago

Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time
About the Job

We are seeking a highly skilled Technical Support Specialist to join our team at Tajpur Investments Ltd. in an exciting role that requires strong technical expertise and excellent communication skills.

Job Summary

The successful candidate will provide top-notch technical support to our employees, ensuring they have access to reliable and efficient computer systems and software. This is a fantastic opportunity for an experienced IT professional to take their career to the next level and work with a dynamic team.

About You

To be successful in this role, you should have a solid understanding of computer systems, networks, and software applications. Strong problem-solving skills, attention to detail, and excellent communication skills are essential. If you are passionate about technology and enjoy working in a fast-paced environment, we would love to hear from you.

Key Responsibilities:
  • Provide technical assistance to employees via phone, email, or in-person support
  • Analyze and resolve technical issues related to computer hardware, software, and network connectivity
  • Install, configure, and troubleshoot computer systems, printers, and other equipment
  • Maintain accurate records of problems and solutions
  • Collaborate with internal stakeholders to identify and implement process improvements
Requirements

To be considered for this role, you must have:

  • A minimum of 1 year of experience in a technical support role
  • Excellent communication and interpersonal skills
  • A solid understanding of computer systems, networks, and software applications
  • Ability to work effectively in a team environment
  • High school diploma or equivalent required; degree in Computer Science or related field preferred
What We Offer

In return for your expertise, we offer a competitive salary package, including:

  • $60,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive benefits package

This is a full-time position, working 40 hours per week. If you are a motivated and results-driven individual who is passionate about technology, please submit your application today