Fine Dining Host with a Passion for Excellence

1 month ago


Tofino, Canada The Wickaninnish Inn Full time

Restaurant Reservations Host

The Wickaninnish Inn is seeking an experienced Restaurant Reservations Host to join our team. In this role, you will be responsible for ensuring efficient and personalized guest service, meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.

About the Role
  • You will lead by example and be a proactive member of The Pointe Restaurant Team, managing detailed restaurant reservations via the Inn's Property Management System, email, and over the phone.
  • Floor management includes server/table section assignment to ensure a smooth pace of service, welcoming and seating guests, and receiving and effectively communicating room service orders from guests.
  • You will also assist the service team when necessary, inspect dining and serving areas and equipment, and ensure menus are always up to date and presentable.
  • Variety of administration tasks include reservation email requests, internal correspondence, e-commerce, quality assurance checks, and addressing guest comments and complaints.
Requirements
  • A professional attitude and appreciation for detail.
  • Previous fine dining or host/hostess experience required.
  • Possession of valid Serving It Right Certification.
  • Ability to lift and carry up to 25 lbs/11.3 kgs.
What We Offer
  • $20.00 per hour salary.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.

We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities. If you share our values and have the skills and qualifications we are looking for, please apply.


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