Senior Client Liaison and Business Growth Specialist

1 month ago


Vaughan, Ontario, Canada Velox Imaging Full time

We are seeking a highly skilled Senior Client Liaison and Business Growth Specialist to join our team at Velox Imaging.

About Us

Velox Imaging is a fast-growing company that serves clinics in Canada and the US, known for exceptional customer service and quick turnaround times. Our team is energetic and dedicated to delivering top-notch results.

Job Overview

This role includes a wide range of responsibilities:

  • Building and Strengthening Relationships: Establish long-term partnerships with clients by maintaining open communication, addressing their needs, and ensuring satisfaction.
  • Client Support: Serve as the primary point of contact for client concerns and needs, providing prompt and effective solutions.
  • Reputation Management: Represent Velox Imaging positively during sales, client meetings, and other interactions, upholding the company's reputation and image.
  • Record Keeping: Maintain accurate and up-to-date records of client contracts, renewals, and other relevant information.
  • Product Communication: Effectively communicate the value proposition and unique advantages of Velox Imaging's products within and outside the organization.
  • Feedback and Improvement: Gather feedback from clients, participate in product development backlog prioritization, and contribute to ongoing product improvement.

What We Offer

As a Senior Client Liaison and Business Growth Specialist, you will enjoy:

  • Competitive Salary: $80,000 - $100,000 per year, based on experience and qualifications.
  • Dental and Extended Health Care Benefits: Comprehensive benefits package to support your well-being.
  • Remote Work Options: Flexible work arrangement to balance work and personal life.

Requirements

To succeed in this role, you should have:

  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with clients and colleagues.
  • Customer Service Experience: Proven track record of delivering exceptional customer service in a fast-paced environment.
  • Business Acumen: Understanding of business principles and practices, including sales, marketing, and operations.
  • Technical Skills: Proficiency in using technology to manage client relationships, data, and communications.

How to Apply

Please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.



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