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Customer Service Representative

1 month ago

Dawson City, Canada Canada Post Corp Full time

At Canada Post Corp, we're currently seeking a highly skilled Customer Service Representative to join our team in Dawson City.

Job Overview

This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer service and contributing to the success of our organization.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

We offer a competitive salary and benefits package, including:

  • Estimated annual salary: $38,400-$40,500 (based on 18.44/hour)
  • A comprehensive benefits package
  • Ongoing training and development opportunities
Key Responsibilities

The Customer Service Representative will be responsible for:

  • Selling postal products and services to customers
  • Sorting, distributing, and processing mail into appropriate classifications
  • Providing customers with information and forms
  • Addressing delivery and service difficulties to resolve problems thoroughly and quickly
Required Skills and Qualifications

To be successful in this role, you will need:

  • High school or provincial equivalency and/or experience in business administration
  • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
  • Understanding of general or post office accounting systems
  • Physical fitness to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time
  • Flexibility to be available for temporary, on-call work
Why Work for Us?

At Canada Post Corp, we value diversity and inclusion in the workplace and are committed to providing an inclusive and barrier-free work environment.

We are proud to offer a safe and welcoming workplace that celebrates our differences and promotes a culture of respect and inclusivity.