Customer Service Representative

1 week ago


Dawson City, Canada Canada Post Corp Full time

Are you passionate about delivering exceptional customer experiences? We're seeking a highly motivated and organized Post Office Assistant to join our team at Canada Post Corp.

Compensation

The salary for this position is approximately $18.44 per hour, offering a competitive rate for the Dawson City area.

About the Role

In this exciting role, you will be responsible for providing counter services to customers using a customer-focused approach. As a Post Office Assistant, you will work in a fast-paced environment where no two days are the same.

Key Responsibilities
  • Sell postal products and services to businesses and individuals
  • Sort, distribute, and process mail into appropriate classifications
  • Provide customers with information and forms
  • Address delivery and service difficulties to resolve problems thoroughly and quickly
Requirements and Qualifications

To succeed in this role, you will need:

  • A high school diploma or equivalent, and/or experience in business administration
  • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
  • An understanding of general or post office accounting systems
  • Physical fitness to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
  • Flexibility to be available for temporary, on-call work
About Working at Canada Post

We offer a dynamic and inclusive workplace that values diversity and promotes employee well-being. Our employees are committed to making a positive impact in the communities we serve.

Additional Information

This position may be considered a safety-sensitive position and requires additional requirements under Canada Post's Substance Use Policy. If selected, you will be required to complete a security screening process.



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