Field Services Coordinator

4 weeks ago


Brampton, Ontario, Canada Equest Full time
Job Title: Field Services Operator

Are you passionate about working with people and technology? As a Field Services Operator, you will play a crucial role in providing schedule support and ensuring our Field Services Agents across Canada are working efficiently.

Key Responsibilities:
  • Collect, input, review, and optimize schedules to increase productivity and fleet utilization.
  • Support vendors by collecting and prioritizing service calls for vendor displays in store.
  • Optimize Service Areas by understanding patterns and utilization of hub stores.
  • Coordinate with clients to confirm appointment dates and rebook any required schedule changes.
  • Validate Field Service Agents' transactions and coach others on proper coding and Visa usage.
What We're Looking For:
  • Enthusiasm to assist customers.
  • Flexibility to adapt to dynamic situations in a fast-paced environment.
  • A commitment to maintaining a safe and fun working environment.
  • Bilingual preferred but not required.
Why You'll Love It Here:
  • Flexible schedules as per business needs.
  • Employee discounts on awesome tech.
  • Competitive compensation and benefits.
  • An inclusive, fun, and supportive team.
  • Training programs to build new and transferable skills and achieve certifications.


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