National Credit Manager

4 weeks ago


Vaughan, Ontario, Canada Kohl & Frisch Ltd Full time
Job Summary

The National Credit Manager will be responsible for managing a large and diverse portfolio of customers, requiring excellent credit risk management skills and expertise in customer security agreements. This role will collaborate with the Supervisor, Credit & Collections on setting credit policies, monitoring credit lines, and collecting on past due and problem accounts.

Main Responsibilities
  • Manage credit risk of customers from small independent pharmacies to national accounts
  • Evaluate potential customers' creditworthiness and obtain appropriate security agreements
  • Work closely with Sales, Customer Service, and Finance to ensure all credit-related matters are addressed in a timely manner
  • Establish credit policies and procedures that are consistent with industry standards and company goals
  • Manage collection of accounts
  • Monitor and manage customer credit limits, making recommendations for changes when necessary
  • Demonstrate initiative to streamline processes and implement controls to ensure completeness, accuracy, and efficiency
  • Develop and maintain positive business relationships with customers through regular communications and personal visits to further support credit recommendations
  • Prepare reports and provide analysis of credit and collections data to senior management
  • Ensure compliance with all relevant laws and regulations related to credit and collections
  • Create a strong and motivated team environment, providing guidance and training as needed
Requirements
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field
  • 10+ years of experience in credit and collections, with at least 5 years in a management capacity
  • CCP Designation required
  • Private company experience preferred
  • Experience in wholesale distribution or pharmaceutical or healthcare environment is an asset
  • Contract management, project management, and negotiation skills preferred
  • ERP implementation and change management skills are an asset
Qualifications
  • Excellent credit risk management skills, including strong knowledge of credit policies, procedures, and practices
  • Expertise in customer security agreements
  • Solid understanding of legal process relating to credit issues
  • Excellent communication skills with executives, internal stakeholders, and external stakeholders
  • Excellent organizational and time management skills
  • Collaborative people leader managing a team of professionals
  • Strong Excel skills
  • Strong analytical and reporting skills
  • Being bilingual is an asset
  • Strong business process acumen with ability to clearly identify issues and work with other functions to address changing business requirements or process improvements


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