Customer Service Representative

3 weeks ago

Guelph, Ontario, Canada GROWMARK, Inc. Full time
Job Title: Customer Service Representative

Central Ontario FS, a division of GROWMARK, Inc., is a dynamic company that offers a unique blend of career opportunities and personal growth. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business results.

Key Responsibilities:
  • Provide top-notch customer service via phone, email, and in-person interactions.
  • Manage customer accounts, process transactions, and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer experiences and achieve business objectives.
  • Stay up-to-date on product knowledge and agronomy best practices to provide expert advice to customers.
  • Contribute to a positive and inclusive work environment by promoting a culture of teamwork and respect.
Requirements:
  • Grade 12 education or equivalent.
  • Strong computer skills, including MS Excel and database management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and deadlines.
What We Offer:
  • A comprehensive benefits package, including RRSP programs and paid time off.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a meaningful impact in the agricultural industry.

Central Ontario FS is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

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