Accident Benefits Claims Specialist
3 weeks ago
We're seeking a skilled Accident Benefits Claims Representative to join our team at Intact Financial Corporation.
Key Responsibilities:
- Analyze and interpret insurance policy wording to determine coverage and evaluate entitlements that are fair and equitable.
- Communicate effectively with customers, claimants, lawyers, and insurers to settle claims and report findings and settlements.
- Conduct investigations and gather additional information, such as medical examinations, customer medical or employment history, as required to clarify and/or justify a claim.
- Ensure all cases are clearly documented and meet our legislative requirements.
- Identify process improvement needs and recommend changes to policies or procedures to enhance quality service and competitiveness.
Requirements:
- 1+ years of claims adjusting experience, preferably in Accident Benefits claims handling.
- Alignment with Intact Financial Corporation's organizational values.
- Medical knowledge is an asset.
- Working toward the Chartered Insurance Professional (CIP) designation is an asset.
- Strong ability to multitask and thrive in a fast-paced environment.
- Excellent negotiation and decision-making skills.
- Critical thinking skills to approach complex problems in time-sensitive situations with minimal supervision.
- Strong communication and interpersonal skills to foster favorable business relationships.
- Ability to listen actively and gather information efficiently.
- Strong desk management and organizational skills.
- Excellent written and verbal communication skills.
What We Offer:
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
- An extensive flex pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different.
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