Accident Benefits Claims Specialist

4 weeks ago


Calgary, Alberta, Canada Intact Financial Corporation Full time
About the Role

We're seeking a skilled Accident Benefits Claims Representative to join our team at Intact Financial Corporation.

Key Responsibilities:

  • Analyze and interpret insurance policy wording to determine coverage and evaluate entitlements that are fair and equitable.
  • Communicate effectively with customers, claimants, lawyers, and insurers to settle claims and report findings and settlements.
  • Conduct investigations and gather additional information, such as medical examinations, customer medical or employment history, as required to clarify and/or justify a claim.
  • Ensure all cases are clearly documented and meet our legislative requirements.
  • Identify process improvement needs and recommend changes to policies or procedures to enhance quality service and competitiveness.

Requirements:

  • 1+ years of claims adjusting experience, preferably in Accident Benefits claims handling.
  • Alignment with Intact Financial Corporation's organizational values.
  • Medical knowledge is an asset.
  • Working toward the Chartered Insurance Professional (CIP) designation is an asset.
  • Strong ability to multitask and thrive in a fast-paced environment.
  • Excellent negotiation and decision-making skills.
  • Critical thinking skills to approach complex problems in time-sensitive situations with minimal supervision.
  • Strong communication and interpersonal skills to foster favorable business relationships.
  • Ability to listen actively and gather information efficiently.
  • Strong desk management and organizational skills.
  • Excellent written and verbal communication skills.

What We Offer:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, including access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.


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