Accident Benefits Claims Specialist

3 weeks ago


Calgary, Alberta, Canada Aviva Full time

At Aviva, we're looking for a skilled Accident Benefits Claims Specialist to join our Healthcare Services team. As a key member of our team, you'll play a critical role in ensuring timely and equitable resolution of sophisticated Accident Benefit claims.

As a specialist in this field, you'll have the opportunity to work with a variety of stakeholders, including customers, providers, and internal teams. Your excellent communication and problem-solving skills will be essential in interpreting insurance contracts, resolving policy coverages, and establishing and adjusting reserves in accordance with corporate guidelines.

Key responsibilities will include:

  • Interpreting insurance contracts and resolving policy coverages
  • Handling Accident Benefits claims according to individual authority, knowledge, and expertise
  • Acquiring investigative reports, independent medical examinations, and statements from insureds and witnesses
  • Ensuring all aspects of the claim process are handled optimally and within company guidelines
  • Assisting in resolving claims issues with respect to interpretations and settlement negotiations

To be successful in this role, you'll need:

  • College Diploma or Associate Degree in a related field
  • 1+ years of Accident Benefits insurance claims handling experience
  • Large Loss experience is preferred
  • CIP or working towards CIP for licensing
  • Excellent customer service and communication skills

As a valued member of our team, you'll enjoy a compelling rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. You'll also have access to outstanding career development opportunities and support for your professional development education.



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