Patient Liaison Representative

3 days ago


Edmonton, Alberta, Canada Alberta Retired Teachers'? Association (ARTA) Full time
Job Summary

We are seeking a highly skilled Patient Liaison to join our team at Alberta Retired Teachers' Association (ARTA). As a key member of our Pharmacy Services team, you will provide expert support to our members and internal stakeholders.

Key Responsibilities
  • Serve as a primary point of contact for members and internal teams, providing timely and accurate information and support.
  • Develop and maintain strong relationships with members, healthcare providers, and other stakeholders to ensure seamless communication and collaboration.
  • Collaborate with the Director, Pharmacy Services, to develop and implement strategies to improve member engagement and satisfaction.
  • Provide education and support to members on pharmacy-related topics, including medication management and adherence.
  • Contribute to the development and maintenance of pharmacy-related policies and procedures.
Requirements
  • Post-secondary education in a related field (e.g., pharmacy, healthcare administration).
  • Minimum 2 years of experience in a patient liaison or related role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.


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