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School Board Liaison Representative

2 months ago

Edmonton, Alberta, Canada CB Canada Full time
Job Summary

The School Board Liaison is a key role at CB Canada, responsible for ensuring the smooth operation of school runs and providing exceptional customer service to our stakeholders. This position requires strong communication, organizational, and interpersonal skills to build and maintain relationships with our driving staff, public, and schools.

Key Responsibilities
  • Route Management: Monitor bus routes, correct or create schedules as needed, and distribute schedules to dispatch, drivers, and attendants upon final approval.
  • Communication: Act as a liaison between schools, parents, and CB Canada to resolve inquiries and concerns in a professional and timely manner.
  • Driver Support: Assign drivers and attendants to open routes and attend driver meetings at schools.
  • Board Liaison: Attend board meetings as required to stay informed and provide updates.
Requirements
  • Technical Skills: Proficient in Microsoft Office and map reading skills with a strong knowledge of the city's road systems and locations.
  • Communication Skills: Strong communication skills, phone etiquette, and ability to multi-task and work well under pressure.
  • Knowledge and Understanding: Knowledge and understanding of company policies and procedures.
Working Conditions

This is a full-time position, Monday through Friday, with a regular work day falling between the operational hours of 7:00 am - 4:00 pm. Flexibility is required to meet the needs of the role.