Construction Technology Adoption Specialist
1 week ago
Revolutionizing traditional construction sites with cutting-edge technology, Buildots offers contractors a control center to monitor projects and access critical data. This enables clients to save time and increase margins.
Partnering with leading construction companies worldwide, Buildots proves that technology can improve construction project delivery.
We are seeking forward-thinking construction experts to join our team and help adopt innovative solutions on construction sites.
The Role: Customer Success ManagerAs a key member of our team, the Customer Success Manager will ensure successful implementation of our technology on construction projects. This involves setting up new projects, driving product adoption, and ensuring seamless integration into daily site practices.
This role requires strong stakeholder management skills, ability to work in a fast-paced startup environment, and effective communication with clients and internal teams.
Key Responsibilities:- Provide strategic advisory services to maximize customers' adoption and ROI from Buildots.
- Lead relationships with key champions and provide support while being the customer voice within internal delivery pods.
- Efficiently onboard new users, drive seamless adoption, and train on-site users on how to utilize the system effectively.
- Gain insights from data and feedback to influence product development and features.
- At least 4 years of experience as a construction professional, preferably site-based.
- At least 2 years of experience in a customer-facing B2B role, ideally in the software industry.
- Proven stakeholder management and networking skills, including working with senior positions and junior team members.
- Ability to thrive in a fast-paced startup environment and handle multiple priorities with attention to detail.
- Excellent written and verbal communication skills, adapting to different cultural communication styles.
- A willingness to travel and contribute to building the company's success.
Our estimated annual salary for this position is $85,000 - $110,000, depending on qualifications and location.
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