Restaurant Operations Manager

2 days ago

Halton Hills, Ontario, Canada Tim Hortons Full time
{"title": "Supervisor Role at Tim Hortons", "description": "

As a Supervisor at Tim Hortons, you will be an integral part of our team, responsible for leading and motivating our team members to deliver exceptional service to every guest, every time. You will build positive relationships with your team and promote a positive and inclusive work environment.

With your experience in a supervisory role and your knowledge of the quick-service restaurant industry, you will take pride in supporting the Manager in the day-to-day operations of a fast-paced restaurant.

Your responsibilities will include:

  • Managing labour costs through effective floor management
  • Controlling food & paper costs
  • Resolving Guest issues, as well as working with your team to minimize issues
  • Training new Team Members
  • Ensuring Team Members follow all Health & Safety policies and programs
  • Coaching Team Members as needed
  • Leading by example and following all Tim Hortons policies and procedures
  • Planning, organizing, directing, controlling, and evaluating daily operations
  • Fostering a positive work environment through leadership and example

Why Work for Tim Hortons?

  • Amazing team
  • Flexible schedules
  • Competitive wages
  • Comprehensive training
  • Incentive and recognition programs
  • Team Tim Horton's Scholarship Program
  • Community involvement
  • Health and Dental benefits offered to Qualifying employees
  • Amazing growth opportunities
  • And more...

Physical Demands:

  • Walking and standing for long periods of time
  • Able to lift and carry up to 20 kg / 45 lbs
  • Able to help as needed in receiving large deliveries up to twice a week
  • Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
  • Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

Availability:

  • Must be flexible as your work schedule may vary week to week based on business needs while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.
", "requirements": "Customer service background preferred. Must be able to lift 25 lbs. Previous experience in Quick Service an asset. Friendly and outgoing. Flexible schedule.", "benefits": "Amazing team, Flexible schedules, Competitive wages, Comprehensive training, Incentive and recognition programs, Team Tim Horton's Scholarship Program, Community involvement, Health and Dental benefits offered to Qualifying employees, Amazing growth opportunities, And more..."}

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