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Restaurant Operations Manager

3 months ago

Halton Hills, Ontario, Canada Tim Hortons Full time

About the Role

Are you ready to take on a pivotal role in a dynamic environment? As a Manager at Tim Hortons, you will be instrumental in delivering exceptional customer experiences. Your leadership will empower your team to create a welcoming atmosphere where guests feel valued and appreciated.

In this position, you will work closely with the Restaurant Owner to drive success and maintain high operational standards. Your ability to communicate effectively and foster a respectful workplace will be key to your team's performance.

Key Responsibilities

  • Lead and mentor a diverse team, ensuring they are equipped to meet Tim Hortons' operational excellence.
  • Oversee recruitment, training, and development initiatives to build a strong workforce.
  • Manage daily operations, including inventory control, cash handling, and sales performance.
  • Implement strategies to enhance customer satisfaction and drive repeat business.

Qualifications

  • 1-3 years of experience in management or supervisory roles within the restaurant or retail sector.
  • Strong verbal and written communication skills in English.
  • Proficient in computer applications and technology.
  • Solid understanding of financial metrics, inventory management, and analytical tasks.
  • Experience with scheduling and workforce management is a plus.

What We Provide:

  • Attractive Compensation Package
  • Comprehensive Benefits
  • Performance-Based Incentives
  • Extensive Training Programs
  • Recognition and Reward Initiatives
  • Scholarship Opportunities for Team Members
  • Support Programs for Employees
  • Community Involvement Opportunities
  • Career Development and Advancement
  • Stable Employment Opportunities