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Restaurant Operations Manager

2 months ago

Halton Hills, Ontario, Canada 2744050 Ontario Inc. Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at 2744050 Ontario Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food service department.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of food service staff, including food preparers and counter attendants.
  • Menu Planning and Inventory: Plan and implement menu items, manage inventory, and ensure that food and supplies are ordered and received in a timely manner.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a professional and timely manner.
  • Financial Management: Prepare and manage budgets, cost estimates, and financial reports.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure that staff are meeting performance expectations.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries and concerns, and ensure that customer feedback is addressed in a timely and professional manner.
  • Regulatory Compliance: Ensure that all food service operations are in compliance with relevant health and safety regulations, and maintain accurate records of inventory, sales, and wastage.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service management role.
  • Language: English.
  • Work Environment: Fast-paced environment, work under pressure, physically demanding.