Hotel Front Desk Associate

4 weeks ago


Dawson Creek, Canada Dawson Creek Super 8 Motel Ltd Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Dawson Creek Super 8 Motel Ltd. As a Front Desk Clerk, you will be responsible for providing exceptional customer service, managing hotel operations, and ensuring a smooth guest experience.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • Competitive salary
  • Health care plan
  • Paid time off (volunteering or personal days)


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