Key Account Manager

3 weeks ago

Toronto, Ontario, Canada Jobber Full time
Job Title: Key Account Manager

We are seeking a highly skilled Key Account Manager to join our Sales team at Jobber. As a Key Account Manager, you will be responsible for managing and growing a portfolio of existing high-value clients, focused on increasing their Gross Payment Volume (GPV).

About the Role:

As a Key Account Manager, you will:

  • Work with Jobber's largest existing customers to identify upsell and cross-sell opportunities, primarily focused on expansion and increasing payment processing volume.
  • Conduct regular business reviews and strategic planning sessions with key clients to provide insights and recommendations on how to optimize their use of Jobber's products and services.
  • Collaborate with other departments within Jobber to ensure a seamless and consistent customer experience.
  • Develop and implement best practices and processes for the Key Account Management department, as well as mentor and coach other team members.
Requirements:

To be successful in this position, you should have:

  • Demonstrated success in account management, customer success, or sales in a B2B software environment (fintech experience preferred).
  • Proven track record of over-achieving and exceeding revenue targets and retention goals.
  • Excellent communication, presentation, and negotiation skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Client-focused consultative mindset.
  • Proficiency with the challenger sales methodology.
About Jobber:

Jobber is a leading provider of software solutions for small home service businesses. We are committed to helping our customers succeed and are looking for a talented Key Account Manager to join our team.

We offer a competitive total compensation package, including an extended health benefits package, RRSP matching, and stock options. We also provide a dedicated Coaching and Development function to help our employees build their careers and reach their full potential.

At Jobber, we believe in fostering an inclusive work environment and welcome applicants from diverse backgrounds and experiences. We are an equal opportunity employer and are committed to working with applicants requesting accommodation at any stage of the hiring process.

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