Medical Support Professional

5 days ago

Victoria, British Columbia, Canada PHSA Full time

About BC Cancer


BC Cancer provides comprehensive cancer control for the people of British Columbia.


As a part of the Provincial Health Services Authority (PHSA), we plan, manage and evaluate specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.


Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.



Job Title: Medical Support Professional

We are looking for an experienced and skilled Medical Support Professional to join our team at the Victoria location. As a key member of our team, you will be responsible for providing medical support services, including patient care, medical transcription, and administrative duties.



Responsibilities:

  • Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicate various information according to procedure.
  • Organize diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepare and communicate related instructions to patients in person, by telephone, by mail or virtual.
  • Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Request, receive and transport patient information to designated clinical area. Prepare documents for clinical team and patient.
  • Perform a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone/switchboard and responding in person by triage inquiries, relaying verbal and written messages.
  • Participate in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Support student clinical practicums as required.


Requirements:

  • A Grade 12 diploma, medical terminology, and graduation from a recognized Nursing Unit Clerk Program plus one year's recent, related experience or an equivalent combination of education, training and experience.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to keyboard 40 >
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to utilize a variety of computer software applications.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What We Offer:

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.


We offer a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. You'll also enjoy annual statutory holidays (13) with generous vacation entitlement and accruement.


And, as a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.



Salary:

$63,000 - $80,000 per year, depending on experience.

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