Shift Manager

3 weeks ago

Bradford, Ontario, Canada Wendy's Restaurant Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and quality food.

Key Responsibilities:
  • Lead and supervise a team of 5-10 food service staff, including cooks, food service counter attendants, and food preparers.
  • Establish and maintain high standards of customer service and quality food preparation.
  • Train and develop staff to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Manage inventory, supplies, and equipment to ensure efficient operations.
  • Prepare and submit reports on sales, inventory, and other key performance indicators.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements:
  • 7 months to less than 1 year of experience in a food service or retail environment.
  • No degree, certificate, or diploma required.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Excellent communication and leadership skills.
  • Ability to work a variety of shifts, including evenings and weekends.
What We Offer:
  • A competitive hourly wage.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A fun and dynamic work environment.
  • Opportunities for advancement and professional growth.

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