Restaurant Assistant Manager

2 weeks ago

Guelph, Ontario, Canada Subway Sandwiches and Salads Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Subway Sandwiches and Salads. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management
    • Oversee the preparation and presentation of food and beverages to ensure high-quality standards.
    • Manage inventory levels, maintain accurate records, and implement cost-saving measures.
    • Ensure efficient use of resources, including labor, equipment, and supplies.
  • Customer Service
    • Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
    • Ensure that all customer interactions are positive and memorable.
  • Team Leadership
    • Supervise and train a team of 3-4 employees, providing guidance and support to ensure they meet performance expectations.
    • Conduct regular performance reviews, providing constructive feedback and coaching to improve performance.
  • Marketing and Sales
    • Develop and implement marketing plans to drive sales growth and increase customer engagement.
    • Monitor sales performance, identifying areas for improvement and implementing strategies to increase revenue.
  • Financial Management
    • Manage cash handling, balancing cash registers, and maintaining accurate records.
    • Monitor and control expenses, ensuring that they are within budget.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a restaurant management role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong leadership and team management skills.
    • Basic computer skills and knowledge of MS Windows.
What We Offer
  • Competitive Salary
  • Opportunities for Advancement
  • Comprehensive Benefits Package
  • Professional Development Opportunities

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