Computer System Support Specialist
3 weeks ago
Job Title: Desktop Support Technician
Overview
We are seeking a skilled Desktop Support Technician to join our team at Leon's Furniture.
Key Responsibilities
- Provide technical support for desktops, laptops, and mobile devices.
- Troubleshoot and resolve hardware and software issues.
- Install, configure, and maintain desktop and laptop systems.
- Develop and implement technical solutions to improve desktop support services.
- Collaborate with other teams to ensure seamless technical support.
- Provide excellent customer service and communication skills.
Preferred Qualifications
- Minimum 3 years of experience in desktop support.
- Excellent knowledge of Microsoft Windows and macOS.
- Experience with imaging and provisioning software.
- Familiarity with Microsoft SCCM, MDT, and WDS.
- Customer service and communication skills.
Preferred Knowledge and Qualifications
- Microsoft Azure Administrator Associate certification.
- Microsoft 365 Certified: Modern Desktop Administrator Associate certification.
- Microsoft 365 Certified: Teams Administrator Associate certification.
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