Construction Service Expert

2 weeks ago


Guelph, Ontario, Canada Fusion Homes Full time

About Fusion Homes

Fusion Homes is a leading provider of innovative home solutions, dedicated to delivering exceptional customer experiences and driving business growth through a unique blend of talent and drive.

Job Summary

We are seeking an exceptionally talented Service Professional to join our growing team and contribute to our customer promise. As a Service Professional, you will be responsible for providing diligent and quality work, completing various hands-on construction tasks, and delivering exceptional customer service.

Key Responsibilities

  • Provide quality work and complete various hands-on construction tasks during 30-Day and Year-End After Sales Service Appointments, including carpentry, drywall, taping, mudding, painting, and other construction tasks.
  • Troubleshoot problems and determine appropriate solutions efficiently.
  • Supervise Sub-contractors to ensure repairs are corrected in an efficient manner, while maintaining superior quality and cleanliness.
  • Provide exceptional customer service, answering homeowner questions, educating, and rectifying deficiencies or repairs.

Requirements

  • Minimum of 10 years of hands-on residential construction experience, with 5 years in a similar service position.
  • Well-rounded finishing experience including carpentry, drywall, taping, mudding, and painting.
  • Outstanding customer focus and relentless drive to defy expectations throughout the customer experience.
  • Strong ability to problem solve.
  • Must be able to perform tasks that require lifting up to 50lbs, bending, twisting, and standing for long periods of time.
  • Introductory knowledge of the Ontario building code and Tarion GPG.
  • G drivers' license.
  • Post Secondary Education preferred.

Why Choose Fusion Homes

  • Competitive hourly rate and performance-based bonus system.
  • 4 weeks of vacation after just 1 year.
  • 100% employer paid benefits for you and your family members.
  • RRSP Matching Program.
  • Company cell phone provided.
  • Discounts on Fusion Homes plus first access.
  • Award-winning company culture.
  • Numerous opportunities for growth and professional development.
  • Exciting social events and Employee Recognition Program.


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