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Guest Service Expert

2 months ago

Guelph, Ontario, Canada Delta Hotels Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at Delta Hotels. As a key member of our service team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.

Key Responsibilities
  • Provide personalized service to guests, responding to their needs and exceeding their expectations
  • Work collaboratively with the kitchen and other departments to ensure seamless service delivery
  • Manage the guest experience, from greeting and seating to serving and clearing tables
  • Maintain a clean and organized work environment, adhering to health and safety standards
  • Communicate effectively with guests, colleagues, and management to ensure smooth service delivery
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods
About Delta Hotels

Delta Hotels is a leading hospitality brand that offers a seamless travel experience. We are committed to delivering exceptional service and creating memorable experiences for our guests. If you are passionate about delivering purposeful service and focusing on the details that matter, we invite you to explore opportunities with us.