Key Holder
4 weeks ago
Job Summary
We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of our MAC Oshawa store. As a Key Holder, you will be responsible for leading by example, modeling behaviors that inspire the sales team to provide exceptional customer service and achieve sales targets.Key Responsibilities
• Lead by example, demonstrating exceptional customer service skills and behaviors
• Support the Store Manager and Assistant Manager in ensuring the efficient operation of the store
• Provide coaching and mentoring to sales team members to achieve sales and customer service targets
• Carry out essential start and end of day cash reconciliation
• Open and close the store on a rotational basis
Requirements
• Proven retail experience, preferably within cosmetics
• Ability to provide inspirational, authentic, and personalized customer service
• Previous retail operations experience, including cash reconciliation and opening/closing the store, is desirable
• Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
What We Offer
• Competitive hourly rate, ranging from $19.40 to $29.15, depending on qualifications, skills, experience, and/or budget
• A variety of benefits, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time
• Highly competitive incentive compensation programs, with eligibility based on terms of the respective plan(s)
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
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