Optical Team Lead
4 weeks ago
Job Summary
The Team Lead plays a vital role in delivering exceptional customer service and ensuring the store's success by managing key optical and lab processes.
Main Responsibilities
- Provide outstanding customer service and ensure customers are delighted.
- Assist in achieving store success by managing key optical and lab processes.
- Proactively solve problems and provide accurate execution and product knowledge.
- Serve as a responsible alternate store key holder.
Requirements
- High school diploma or equivalent.
- Strong optical and retail experience.
- Knowledge of current optical theory and merchandise.
- Strong communication and interpersonal skills.
- Basic math skills and sales skills.
- Problem-solving ability and leadership experience.
Preferred Qualifications
- State licensure or ABO certification.
- LensCrafters Final Eyewear Inspector Certification.
- LensCrafters Quality, Fitting, and Adjusting Program.
- Optical machinery and instruments experience.
- Customer service experience.
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