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Restaurant Operations Director

1 month ago

Brampton, Ontario, Canada Tandoori Flame Full time
About Tandoori Flame

We are a leading restaurant in the industry, committed to delivering exceptional dining experiences.

Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Director to lead our team and drive business growth.

Key Responsibilities
  • Determine service offerings and implement operational procedures to enhance customer satisfaction and increase revenue.
  • Conduct regular performance reviews to ensure team members are meeting expectations and provide constructive feedback for improvement.
  • Organize and maintain inventory levels to minimize waste and optimize stock turnover.
  • Ensure compliance with health and safety regulations to protect customers and employees.
  • Participate in marketing plans and implementation to promote the brand and attract new customers.
  • Address customer complaints and concerns in a professional and timely manner.
  • Provide exceptional customer service to build loyalty and encourage repeat business.
  • Plan, organize, direct, control, and evaluate daily operations to maximize efficiency and productivity.
Work Environment and Physical Demands
  • Fast-paced environment with high volume of customers.
  • Work under pressure to meet deadlines and manage multiple tasks.
  • Repetitive tasks such as cooking, cleaning, and serving.
  • Attention to detail to maintain high standards of quality and presentation.
  • Standing for extended periods during peak hours.
Personal Qualities and Skills
  • Client-focused with excellent communication and interpersonal skills.
  • Efficient and organized with ability to prioritize tasks and manage time effectively.
  • Flexible and adaptable to changing circumstances and priorities.
  • Reliable and trustworthy with strong work ethic and commitment to excellence.
  • Team player with ability to collaborate and build strong relationships with colleagues.
Benefits and Perks
  • Competitive salary range: $55,000 - $65,000 per year.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance.
  • Award-winning company culture with employee recognition programs.
About You
  • 2 years to less than 3 years of experience in a leadership or management role.
  • Permanent full-time position with 40 hours of work per week.
  • Fluent English language proficiency.