Customer Service Ambassador

5 days ago


Brantford, Ontario, Canada Savers Value Village Full time

About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse.

Job Summary

As a Customer Service Associate, you will create an awesome experience for our Customers, Donors, and other Team Members. This role is ideal for those who enjoy working in a fast-paced retail environment and are passionate about delivering exceptional customer service.

Key Responsibilities

  1. Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  2. Process donations and sales, maintaining a safe and clean store environment.
  3. Work collaboratively with colleagues to achieve sales goals and create a positive store atmosphere.

What We Offer

  • Comprehensive onboarding and training from day one.
  • In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization.
  • Extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.


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