NIHB Client Services Coordinator
6 days ago
About Home Health Store Inc.
We're a leading provider of medical supplies to Indigenous communities and pharmacies across Canada. Our team is passionate about delivering top-quality products and creating positive customer experiences.
Job Summary:
We're seeking a detail-oriented and organized NIHB Client Services Coordinator to join our team. As a key member of our client services team, you'll play a vital role in helping Indigenous communities access the medical supplies they need through the Non-Insured Health Benefits (NIHB) program.
Your Key Responsibilities:
- Work directly with Indigenous communities and healthcare professionals to assess needs and provide tailored solutions.
- Help clients select the right medical products, process orders, and ensure products are delivered accurately and on time.
- Use the Windward system to track orders, manage inventory, and prepare shipments efficiently.
- Handle invoicing, submit claims to the NIHB program, and follow up on reimbursements with a focus on accuracy and detail.
- Provide exceptional customer service, responding to client inquiries, resolving issues, and ensuring accurate documentation of all interactions.
Requirements:
To succeed in this role, you'll need:
- A can-do attitude and a passion for helping others.
- Strong communication skills and the ability to explain complex information clearly and concisely.
- Organizational skills and attention to detail, with the ability to thrive in a fast-paced environment.
- A team player mentality, but also capable of working independently and managing tasks efficiently.
What We Offer:
- A competitive salary of $60,000 per year, reflecting your value to our team.
- A health spending account after 3 months of joining.
- A fun, positive work environment where you'll love coming to work.
- Paid vacation time, because rest is important too.
Why Choose Home Health Store Inc.?
We're a company that truly cares about making a difference in the lives of those we serve. If you're a self-starter looking for a meaningful, fulfilling job, we encourage you to apply.
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Edmonton, Alberta, Canada Home Health Store Full timeWe are seeking a dedicated and detail-oriented NIHB Client Services Coordinator to join our team at Home Health Store Inc. in Edmonton, AB.About the RoleThis is a full-time position responsible for providing exceptional customer service, order management, and administrative tasks to support Indigenous communities and healthcare professionals across...
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Edmonton, Alberta, Canada Home Health Store Full timeAbout Our RoleWe are seeking a detail-oriented and customer-focused individual to join our team as a NIHB Client Services Coordinator. In this role, you will play a key part in supporting Indigenous communities access medical supplies through the Non-Insured Health Benefits (NIHB) program.Key Responsibilities:Client Support & Collaboration: Work directly...
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