Luxury Retail Store Leader
3 weeks ago
Birks. A Luxury Experience.
Established since 1879, Birks is a renowned luxury jewelry store built on quality, exclusivity, unique design, and exceptional service. We pride ourselves in delivering meaningful experiences and fostering intimate relationships with each client.
As a Store Manager for our Birks store, you will embody our commitment to excellence through every interaction. You will work in a highly motivated team that values hard work, teamwork, and excellence.
Are You a Leader?
The Store Manager assists the Store Director with daily store operations, focusing on delivering exceptional customer service and creating a professional working environment. The Store Manager crafts a refreshing experience for clients and a heartwarming environment for employees, where they see their potential grow.
Key Responsibilities:
- Develop, organize, and manage a high-volume retail store
- Drive, lead, motivate, and develop staff to become leaders in luxury jewelry sales
- Foster an environment that puts the client at the forefront
- Develop meaningful relationships with each client
- Manage store operations, business development, client relations, and promote the store within the community
- Achieve or exceed sales targets continuously
Our Ideal Candidate:
- Five years of retail sales experience, with luxury retail and/or jewelry experience preferred
- A Bachelor's Degree in Operations Management, Business Administration, or other relevant education
- Strong team values and leadership skills
- Ability to offer exceptional client service that is unique and memorable
- Excellent interpersonal, communication, and writing skills
- A solid knowledge of the MS Office suite (Excel, MS Word, Outlook)
- A goal-oriented and sales-driven mindset, with a focus on client satisfaction
Our Promise:
- Competitive earnings, including commissions and bonuses
- Social benefits
- Wellness program
- Award and recognition programs
- Innovative and unique training programs
- Employee discounts
At Birks, you will find a management team that genuinely cares about your professional growth. You will be empowered to be yourself, offering excellent customer service and creating lasting client relationships.
Come and let your true self shine.
Are You the Leader We're Looking For?
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