Luxury Retail Store Leader

4 weeks ago


Toronto, Ontario, Canada BIJOUX BIRKS Full time

Birks. A Luxury Experience.

Established since 1879, Birks is a renowned luxury jewelry store built on quality, exclusivity, unique design, and exceptional service. We pride ourselves in delivering meaningful experiences and fostering intimate relationships with each client.

As a Store Manager for our Birks store, you will embody our commitment to excellence through every interaction. You will work in a highly motivated team that values hard work, teamwork, and excellence.

Key Responsibilities:

  • Develop and manage a high-volume retail store
  • Drive, lead, motivate, and develop staff to become leaders in luxury jewelry sales
  • Foster an environment that prioritizes the client
  • Develop meaningful relationships with each client
  • Manage store operations, business development, client relations, and community outreach
  • Achieve or exceed sales targets continuously

Our Ideal Candidate:

  • Five years of retail sales experience, with luxury retail and/or jewelry experience preferred
  • A Bachelor's Degree in Operations Management, Business Administration, or other relevant education
  • Strong team values and leadership skills
  • Ability to offer exceptional client service that is unique and memorable
  • Excellent interpersonal, communication, and writing skills
  • A solid knowledge of the MS Office suite (Excel, MS Word, Outlook)
  • A goal-oriented and sales-driven mindset with a focus on client satisfaction

What We Offer:

  • Competitive earnings, including commissions and bonuses
  • Social benefits
  • Wellness program
  • Award and recognition programs
  • Innovative and unique training programs
  • Employee discounts

At Birks, you will find a management team that genuinely cares about your professional growth. You will be empowered to be yourself, offering excellent customer service and creating lasting client relationships.



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