Sales Professional
1 month ago
Job Overview
We're seeking a skilled Sales Representative to join our team at Ontario Teachers Insurance Plan (OTIP). In this role, you'll be responsible for identifying prospects' needs, influencing decisions, and selling insurance products.
Key Responsibilities
- Tailor interactions by utilizing emerging technology solutions, including phone, chat, email, SMS, and video conferencing.
- Identify customer needs to build on existing products, developing contact plans, introducing new products and services, and quoting and marketing personal insurance business.
- Sell products by establishing contact and developing relationships with prospects, answering incoming communications, following up on expiry date cards, re-quoting prospects from previous years, and contacting leads generated.
- Create a trusting environment that fosters new sales opportunities and retention of existing business.
- Actively participate within the team unit and independently to continuously contribute to overall business improvement.
- Actively own and resolve all customer inquiries, ensuring the customer effort is minimized.
- Accurately process account changes, maintain complete customer documentation, prepare correspondence, and document files for follow-up.
- Tackle complex insurance-related cases, creatively utilizing all available resources until full resolution is met.
Qualifications
- A RIBO license or willingness to obtain within the first 30 days of employment.
- A minimum of two years' sales experience, preferably in personal lines, automobile, and property insurance.
- Exceptional communication skills and the ability to deal effectively with all levels of internal and external stakeholders.
- Superior time management and organizational skills to handle competing priorities.
- Intermediate knowledge of Microsoft Office Suite applications, with preference given to candidates with experience using Epic, Salesforce, and Company portals.
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